RETURN POLICY

If you receive merchandise that does not meet your needs please call our customer service department within 48 hours of receipt. Please remember that shipping and handling charges to and from our warehouse are not refundable and all returns are subject to a 15% restocking fee. Accordingly, before deciding on the model that you will purchase, carefully measure the area in which your appliance will be placed. You must also be aware of the Voltage requirements for the particular product you are buying before purchase. Any product that has been installed or has attempted to be installed can not be returned

In the event of a return, you must contact customer service receive a return merchandise authorization number (RMA).
You must contact us within 48 hours of receiving your merchandise if your product is damaged or does not meet your needs.
After signing for and accepting your merchandise, you are responsible for all damage claims. If you cancel your order before the item ships you will not be charged. If you cancel your order after your item has shipped you are subject to a 15% restocking fee and the full shipping charge. All special orders and air conditioners cannot be cancelled. Leiberts reserves the right to void this policy at any time
Leiberts reserves the right to refuse all returns.
All returns are subject to a 15% restocking fee.
Returned products will not be accepted unless they are in brand new condition with all packaging, product literature, and blank warranty cards enclosed in the exact condition in which you received them.
Shipping and handling charges to and from our warehouse are not refundable.
We do not accept returns on air conditioners and special order products due to customer error. Please be sure to read all specifications regarding merchandise before purchase and call us with any questions or concerns prior to placing your order.
Special Order items are only returnable under the following conditions: unrepairable damage or manufacturer packaging/construction error. All information on this site is as accurate as possible however we are not responsible for human error, errors by the manufacturers or typos on this site.

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