WHY SHOP AT Royal Green APPLIANCE CENTER
For over 60 years, Royal Green Appliances, Inc., better known as Royal Green, has served the Tri State area's appliance needs with extraordinary care and an eye on something that most dealers do not focus their attention on - "after the sale service." This mantra has taken the company from its' early beginnings on East Post Road, White Plains, NY where it occupied one small store front to the national powerhouse it has become as it has steadily increased its foot print in the region expanding to almost a city block in size.
Why should you buy at Royal Green? We'll answer that for you! Listed below are several key factors in the appliance industry which have changed the way we go to market and the way we buy our appliances.
Universal Minimum Retail Pricing (or as we call it by its acronym UMRP):
Starting in early 2012 most, if not all, the high end manufacturers changed their pricing schemes to embrace UMRP. This meant that no matter where you went in the United States, much the same way iphones are the same price, so too all authorized dealers must conform to the pricing guidelines set forth by the manufacturers. Essentially, no matter where you go, the pricing for high end appliances is the same.
Why did they do that? Because high end manufacturers wanted their customers to go to showrooms that had the latest and most updated displays and had sales staff who had been properly trained on their products. Most importantly, when you buy an appliance that used to cost as much as a house, you were treated with the utmost respect and care before and after the sale. Simply put, they wanted you at a place like Royal Green!
The Display Of It All:
One of the side effects of UMRP pricing is that it enabled dealers like Royal Green to invest not only in knowledgeable sales staff, but in the infrastructure of the way you view your appliances and make selections. At Royal Green, we have over 20,000 square feet of living kitchen displays which show you not only the latest innovations in the market but we even take the guessing out of the way in which they can be displayed. Several of Westchester's award winning architects and designers have created a myriad of displays at Royal Green.
Whether you want to be inspired by a modern approach or hold true to more of a traditional design, we showcase our appliances in an environment which opens the doors to the possibility of your dream kitchen.
Where Have You Gone Joe DiMaggio?
Clearly we are playing on the words of one of Simon and Garfunkel's greatest hits but the message here is a strong one; Everyone can be a Joe DiMaggio before the sale is complete. What truly separates Royal Green is what we can do for you after you purchase from us. Not only do we employ our own drivers and maintain our own fleet of trucks, which gives us stability and control over the delivery process, but we ensure that every delivery is "White Glove". This means that we don't leave your home unless and until the appliances are precisely where you want them.
Furthermore, we employ an entire staff of customer service representatives which means that if anything goes wrong we want you calling us! We will act as the concierge between you and the appliance manufacturer so there is no more waiting for hours hoping someone will pick up. In addition, we can service the appliances as we are licensed to sell and carry service contracts; so if you wish to extend the warranties on your product, we can and will stand behind them for years to come. Finally, as a result of the size, scope, and buying power of our company, when it comes to non UMRP products, we can compete and often beat the smallest of internet companies when it comes to pricing! There are probably hundreds of reasons to come visit us but come down, have a cup of coffee, and let us show you what it means to say "We only shop at Royal Green"!